At CrossBites, we strive to deliver the highest quality products. If due to some reason they are not satisfied with the quality, freshness or quantity of the product., we offer a 7-day return and refund policy.
Return Policy
- You can request a return within 7 days of delivery.
- The product must be unused, unopened, and in its original packaging.
- Returns will not be accepted for products that are opened, used, or damaged after delivery.
Refund Policy
- Once we receive and inspect the returned product, your refund will be processed.
- The refund will be credited to your original payment method within 5–7 working days.
Damaged or Wrong Product
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with proper proof (photos/videos). We will arrange a replacement or full refund.
Return Process
To initiate a return, contact us at:
📧 thecrossbites@gmail.com
Please share your order details and reason for return. Our team will guide you through the process.
Non-Returnable Items
- Opened or used products
- Products without original packaging
- Requests made after 7 days of delivery